Privacy Policy
Last updated: October 7, 2026
About this policy
This Privacy Policy explains how Allinox USA (“we,” “us,” or “our”) handles personal information collected through allinox-usa.com and related business inquiries. This website introduces cookware brands, wholesale partnerships, distribution, private label and OEM programs. It does not provide a consumer checkout. Purchases and activity on other websites, including the Alva consumer store, are covered by those websites’ own policies.
Information you provide
When you contact us or submit a business inquiry, we collect the information you choose to provide. This can include your name, company, work email address, phone number, job title, business type, retail locations, approximate annual cookware purchasing volume, purchase timeline, referral source, product interests and message. Please do not submit payment card details, government identification numbers or sensitive personal information through these inquiry forms.
Information collected during website visits
Our website is hosted by Webflow. Hosting and website services may process technical information such as IP address, browser and device information, requested pages, timestamps and security logs. Our website also uses the Meta Pixel for advertising measurement. The pixel can send information about page visits, browser and device information, IP address and cookie or similar identifiers to Meta. If you are signed in to a Meta service, Meta may associate this activity with your account. Embedded content, such as YouTube videos, may collect information when it loads or you interact with it.
How we use information
We use inquiry information to respond to requests, verify and qualify business inquiries, recommend suitable cookware programs, share catalogs and pricing information, coordinate samples or meetings, and manage business relationships. We also use information to operate and secure the website, reduce spam, understand advertising performance and communicate about relevant business opportunities, subject to applicable requirements.
How information is shared
Information may be available to our authorized team members, relevant Allinox group teams and providers that support website hosting, form processing, communications and business operations. Meta receives information through the Meta Pixel for advertising measurement and related advertising purposes. Embedded-content providers process information under their own policies. We may also disclose information where required by law or necessary to protect rights, security or people, or in connection with a business reorganization or transfer. We do not publish your business inquiry on this website.
Cookies, advertising and your choices
Cookies and similar technologies may support website features, embedded content and advertising measurement. You can use your browser settings to manage or delete cookies and use browser or device tools to restrict tracking. These controls may affect website features and may not block every technology. For Meta-specific choices, review Meta’s Privacy Policy and Meta Ad Preferences. Some advertising disclosures may qualify as a “sale,” “sharing” or targeted advertising under certain privacy laws, even when no money is exchanged. You may contact us about available opt-out rights. This policy does not itself change your browser settings or disable tracking.
Communications and privacy requests
You may ask us to stop promotional communications by using an unsubscribe option where provided or emailing info@allinox-usa.com. We may still respond to active inquiries or send business or administrative communications. Depending on where you live and the applicable law, you may have rights to request access, correction, deletion, a copy of your information, restriction of certain processing, or an opt-out of certain advertising-related disclosures. Contact us to exercise available rights. We may need to verify your identity and the scope of your request. Requests are subject to applicable exceptions and requirements.
Retention and security
We retain information for business purposes such as responding to inquiries, maintaining relationships, preserving required records, resolving disputes and protecting website security. The appropriate retention period depends on the information and purpose. No website, email system or electronic transmission can be guaranteed completely secure. Avoid sending confidential or sensitive information that is unnecessary for your inquiry.
International processing and other websites
Allinox operates internationally, and our teams and service providers may process information in the United States and other countries. Those countries may have different privacy rules. Links to external websites do not mean this policy applies to their services. Review the privacy policies of Webflow, Meta, YouTube and any other service you choose to use. This website is intended for business buyers and is not directed to children.
Changes and contact
We may update this policy as our website or practices change. The updated version will show a revised date. For questions or privacy requests, email info@allinox-usa.com or write to Allinox USA, 200 Central Avenue, 4th Floor, St. Petersburg, FL 33701, United States.